NVQ in Passenger Transport
The NVQ course is not specific to the transport of passengers with special needs, it is more a general passenger transport qualification that targets safety of passengers, customer care, health and safety in the workplace as well as handling passengers that do have special needs.
The course comprises the following modules:- Driving passenger carrying vehicles safely
- Effective working relationships with colleagues.
- Health and safety in the work environment.
- Providing professional customer care.
- Helping passengers with special needs.
- Preparing for passenger carrying journeys.
- Receiving and matching fare payments to tickets.
- Transporting parcels and luggage.
